English Posts

Thank you and best wishes
for the new year

As another eventful and challenging year comes to an end, I would like to extend my appreciation to everyone on staff at the JGH for your priceless contribution in enhancing the healthcare experiences of our patients in 2014. This has been my vision for the hospital since I became Executive Director a little over a year ago—a vision to be renewed in 2015 and in the years to come. The concepts behind this vision are summarized in the JGH video “Compassion by Design”, whose title symbolizes the approach that you have used in safeguarding the well-being of our patients, while …

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English Posts

The JGH will still be the JGH

I hosted two CEO Open Forums for staff earlier this week to introduce Bill 10, the most profound piece of healthcare legislation ever enacted by the National Assembly. Here is a video of the second session, for those of you who were unable to attend, or who wish to once again view my presentation and subsequent Q&A. Now this is not the end. It is not even the beginning of the end. But it is, perhaps, the end of the beginning.—Sir Winston Churchill

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English Posts

Reflections on the eve
of Rosh HaShanah,
the Jewish New Year

The Quebec Health Ministry has begun to roll out changes it hopes will significantly improve the province’s healthcare system. Similar changes are occurring throughout Canada, the U.S. and Western Europe. In this regard, Quebec is in fact a little late to the table. While these changes may be overdue, they nevertheless present the hospital with significant challenges. Victor Frankl, a Viennese psychotherapist who survived many concentration camps, including Auschwitz, held the view that our lives are determined not by what happens to us—but by how we respond to what happens to us. On our shores, our hospital’s founders, whose community …

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English Posts

Eyeing the future of healthcare

For the past couple of years, I have been saying to anyone who would listen that we had entered a strategic inflection point, a concept developed by Andy Grove, former CEO of Intel Corporation, to describe a time in the life of an organization when its fundamentals are about to change dramatically. This point in time builds up so insidiously that you may have a hard time even putting a finger on what has changed, yet you know that something has. Some have even characterized this time as akin to entering “the valley of death”. Indeed the fiscal reality that …

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English Posts

99 per cent perspiration

The myth of innovation is that original and insightful ideas are born of genius. But those ideas are rarely born overnight, fully developed. Most innovations would never be put into practice, if not for long hours of diligent and exacting work. That relentless pursuit of excellence can be challenging, even for the most gifted individuals. Thankfully, though, we don’t have to go it alone. The Jewish General Hospital has built its legacy on teamwork, long predating reassurances by a modern-day champion of innovation that “All of us are smarter than any of us”. As we enter our 80th year of …

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